Careers at The Board of Pensions of the Presbyterian Church (U.S.A.)

We’re the Board of Pensions, an agency of the Presbyterian Church (U.S.A.) that takes pride in offering a robust range of benefits and services to PC(USA) churches, agencies, mid councils, and affiliated employers — including educational institutions, camps, conference centers, retirement and senior housing communities, and human services organizations. 

As a nonprofit defined by faith, we are committed to mutual care and wholeness for all who serve church and affiliated employers — including those servants at the Board of Pensions, who work to carry out our mission. If you share our values and want to join an organization that is making intentional strides on its diversity, equity, and inclusion journey, and has been recognized regionally as one of the area’s healthiest and best places to work, consider joining our culture and tradition of service. 

Current job opportunities are posted here as they become available. Candidates with theological training and fluency in languages other than English, are encouraged to apply. 

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QA Testing Manager

Department: Plan Operations
Office: Onsite Tuesday – Thursday; digital Monday and Friday
Location: Philadelphia, PA

The role:

The QA Testing Manager reports to the Vice President, Customer Business Systems, and administers, coordinates, and performs functional tasks related to the testing of the Board’s customer business systems and is responsible for ensuring the successful testing for quarterly releases and new functionality. The Manager develops test strategies, creates test plans, manages test teams, and test executions while evaluating and improving the testing process.

What you will do:

  • Provide effective leadership to the testing team by managing performance, providing coaching and feedback, and ensuring continued professional development.
  • Establish comprehensive test strategies and outline the testing approach including identification of objectives, scope, test levels, test techniques, and resources required for the testing process.
  • Prepare detailed test plans that outline objectives, schedules, deliverables, test environment setups and resource allocations.
  • Manage the testing team and designated resources by assigning tasks, setting priorities, monitoring progress, and providing guidance, support, and training to help improve the team’s overall skills and productivity.
  • Partner with the testing team and subject matter specialists to create test scenarios to cover all functionalities and requirements and will oversee test execution to ensure testing processes follow the test plan and issues are promptly addressed by the testing team.
  • Prepare comprehensive testing reports by consolidating and analyzing test findings, highlight defects found, the severity of the defects, and the overall quality of the software application.
  • Track and manage defects utilizing the defect tracking system and serve as a liaise with software developers to resolve defects promptly.
  • Assess the effectiveness of testing processes, identify areas of improvement, and implement changes to enhance the quality and efficiency of testing activities.

What you need to succeed in the role:

  • An ability to effectively lead, motivate, and develop staff.
  • 10 years’ software test lead or test management experience required.
  • A bachelor’s degree in business administration or related field or an equivalent combination of education and experience.
  • Proficient in all phases and types of testing including integration, functional, smoke, user acceptance, end-to-end, and regression.
  • Excellent problem solving, analytic, and system literacy skills and a strong ability to review, analyze and make necessary and informed recommendations.
  • Excellent time management skills to establish and adhere to project schedules and adjust priorities as needed.
  • Strong communication and problem-solving skills.
  • An ability to work well with diverse groups across all levels of management.
  • An ability, interest, and desire to stay current with customer business systems via seminars, industry literature, and formal training and development.
  • An ability to work on-site Tuesday through Thursday at the 2000 Market Street office in Philadelphia.

We offer a generous benefits package for eligible employees.

  • Medical, dental, and vision coverage.
  • Defined benefit pension plan.
  • 403(b)(9) retirement savings plan.
  • Generous paid time off, including sick time, holidays, and 22 days of personal leave.
  • Tuition assistance.
  • Employee Assistance Plan and other health and well-being resources.
  • Employer-paid death benefits with opportunities to purchase additional coverage.
  • Employer-paid Short-Term and Long-Term disability coverage.
  • Access to the Board’s education and grant assistance programs.
  • Discount programs on entertainment, travel, and more.
  • Satisfaction gained from working for a service-oriented employer.
  • Volunteer and other service opportunities in the community at large.

Our recruiting process is simple.

If you’re interested in a role at the Board of Pensions, apply online at pensions.org. If your skills match an open position, one of our recruiters will set up a phone or Microsoft Teams interview to discuss your interests, background, and skills. They’ll also answer any questions you might have. If you are selected to continue with the recruitment process, you will meet the hiring manager and other relevant team members.

To protect the health of our staff, we encourage everyone to receive FDA-approved vaccinations that may reduce the spread of certain infectious diseases, such as the flu and COVID-19.

We are an Equal Opportunity Employer.

The Board of Pensions of the Presbyterian Church (U.S.A.) is proud to be an equal opportunity employer We value diversity, equity, and inclusion and do not discriminate based on race; color; sex; national origin; age; pregnancy, childbirth, or a related medical condition; military/veteran status; marital/domestic partner status; physical or mental disability; medical condition; religion or religious affiliation, except where determined to be a bona fide occupational qualification; sexual orientation; gender; gender identity or expression; genetic information; ancestry; or any other category protected by applicable federal, state, or local law.

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